Skill Builder: Simple, Smart Privacy for Small Business

Simple, Smart Privacy for Small Business – A Practical Skill Builder

Privacy doesn’t need to be overwhelming, technical, or intimidating. This interactive workshop is designed to give small business owners and founders the practical skills and confidence to manage customer information effectively – without the jargon or legal overwhelm.

In this hands-on session, you’ll break down what Australia’s privacy expectations actually mean for a business like yours. You’ll map how customer data flows through your operations, identify common risks, and walk away having improved at least one real process using simple, practical privacy-by-design principles.

This isn’t just theory – you’ll leave with a personalised 30-day action plan and tangible improvements already in place.

Whether you’re starting out or refining your systems, this session will help you protect your customers, strengthen trust, and feel more confident and in control of your data practices.

In this session, you’ll learn how to:

• Understand privacy obligations in plain English
• Map where customer information lives in your business
• Identify common privacy and security risks in everyday tools
• Fix issues with simple, practical solutions
• Redesign a real process to be more privacy-friendly
• Build a realistic 30-day privacy improvement plan
• Increase your confidence in managing customer data

Who should attend:
Small business owners, solo operators, founders, and anyone responsible for collecting, storing, or using customer information.

Format:
A practical, workshop-style session that’s supportive, interactive, and designed for beginners – no legal or technical background required.

In person or Online:
Join us in person at 143 Walker Street, Townsville or online – meeting link will be emailed closer to the workshop.